Version: 1.0
Effective Date: 25 June 2026
This Privacy Policy explains how Coffee Business Planning & Analytics or Coffee Farm Planning & Analytics ("the Platform") collects, uses, stores, protects, shares and retains personal data and organisation data when users access or use the Platform.
By creating an account, accessing the Platform or using any Platform service, you acknowledge that your information may be processed in accordance with this Privacy Policy.
This Privacy Policy applies to:
This Privacy Policy should be read together with the Platform's Terms of Use, End User Licence Agreement, Planning and Forecast Disclaimer, Cookie Policy and any written subscription or service agreement applicable to your use of the Platform.
We may collect information required to create, manage and secure user accounts, including:
Where the Platform is used by an organisation, we may collect information about the organisation, including:
The Platform may collect farm-related information entered by users, including:
Users may enter financial and business records into the Platform, including:
The Platform may process agronomy and field management records, including:
Users may upload files and attachments to the Platform, including:
When users access the Platform, we may collect technical information such as:
When users accept legal documents, we may record:
Most information is collected when users enter, upload, edit or submit data directly into the Platform.
Organisation administrators may provide user names, email addresses, roles and access permissions when inviting or managing users.
Some technical information is collected automatically when users access or use the Platform, including login records, IP addresses, browser details and security logs.
Where the Platform integrates with third-party services, such as payment processors, email services, cloud hosting providers, mapping tools or market data providers, we may receive limited information necessary to operate those integrations.
We process information to operate, maintain and provide Platform services, including user authentication, organisation management, farm records, dashboards, reports and planning tools.
We process farm, production, financial and agronomy data to generate reports, dashboards, forecasts, comparisons, investment scenarios and decision-support outputs.
We process account, login and technical information to protect accounts, detect unauthorised access, prevent misuse and maintain Platform security.
We may process user and organisation information to respond to support requests, troubleshoot errors, provide training and improve user experience.
Where paid services apply, we process billing and subscription information to manage invoices, payments, renewals, account status and service access.
We may process information to comply with legal obligations, maintain audit trails, enforce Platform terms, respond to lawful requests and protect legal rights.
We may use usage information, feedback and anonymised or aggregated data to improve Platform functionality, forecasting models, reporting tools, security and performance.
Depending on the applicable law and context, we may process personal data on one or more of the following bases:
The Platform is designed as a multi-organisation system. Each organisation's data is intended to be logically separated from other organisations' data.
Access to organisation data is controlled through user roles and permissions. Users should only access data for organisations to which they have been authorised.
Organisation administrators are responsible for adding users, assigning roles, reviewing permissions and removing users who no longer require access.
Users must not attempt to access, copy, export or interfere with data belonging to another organisation without permission.
We do not sell customer farm data, organisation data or personal data to third parties.
We may share limited information with trusted service providers who support Platform operation, including:
Such providers are expected to process information only for authorised service purposes.
We may disclose information where required by law, court order, regulatory authority, law enforcement request or other lawful process.
If the Platform or related business is involved in a merger, acquisition, restructuring, investment, financing or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
We may share aggregated or anonymised statistics, benchmarks or insights that do not reasonably identify a specific user, farm or organisation.
The Platform may use cookies and similar technologies to operate securely and improve user experience.
Cookies may include:
Users may control cookies through browser settings. However, disabling essential cookies may prevent some Platform features from working properly.
We use reasonable administrative, technical and organisational safeguards to protect information against unauthorised access, loss, misuse, alteration or disclosure.
Security measures may include:
No digital system can be guaranteed to be completely secure. Users are responsible for keeping passwords confidential and reporting suspected unauthorised access promptly.
Users should:
We retain information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, maintain audit records and enforce agreements.
Account and organisation data may be retained while the account or organisation remains active and for a reasonable period after closure.
Farm, financial, production and planning records may be retained for business continuity, reporting, audit, tax, compliance or historical analysis purposes.
Legal acceptance records may be retained for as long as necessary to demonstrate acceptance of Platform terms and protect legal rights.
Deleted information may continue to exist temporarily in backup systems until backups are overwritten or deleted according to backup procedures.
Users may request access to personal data associated with their account and may request correction of inaccurate information.
Where technically available, users or organisation administrators may export reports or records from the Platform.
Users may request deletion of personal data where legally permitted. Some information may be retained where required for legal, audit, contractual, security or legitimate business purposes.
Where processing is based on consent, users may withdraw consent, subject to legal or contractual limitations.
Users or organisation administrators may request account closure, subject to subscription terms, data retention obligations and legal requirements.
The Platform may use hosting, backup, support or technical services located outside your country. Where information is transferred internationally, we will take reasonable steps to protect it in accordance with this Privacy Policy and applicable law.
The Platform is intended for business, farm management, professional, institutional and organisational use.
The Platform is not intended for children below the age required to legally consent to use digital services or enter binding agreements, unless use is authorised and supervised by a parent, guardian, school, institution or other lawful representative.
If we become aware of a data breach affecting personal data, we will take reasonable steps to investigate, contain and address the incident.
Where required by applicable law, we may notify affected users, organisations or regulators.
The Platform may contain links to third-party websites, tools, services or data sources. We are not responsible for the privacy practices, security or content of third-party services.
Users should review the privacy policies of third-party services before using them.
We may update this Privacy Policy from time to time.
Where changes are material, we may notify users through the Platform, email or other reasonable means. We may also require users to accept the updated Privacy Policy before continuing to use the Platform.
Questions, concerns or requests relating to this Privacy Policy may be submitted to the Platform owner or authorised support contact.
Platform: Coffee Business Planning & Analytics
Contact Email: [Insert Contact Email]
Business Address: [Insert Business Address]
By creating an account, accessing the Platform, clicking "I accept", or continuing to use the Platform after this Privacy Policy is presented, you acknowledge that you have read and understood this Privacy Policy.